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Our Planning & Customer Service professionals focus on what we see as businesses’ central nervous system. Our Planning professionals work to ensure businesses find a good balance between inventory levels, costs and locations and the level of service they want to provide. This way, they create the conditions needed for excellent service. The first step is taken by our Customer Service professionals, who know exactly how to optimise quality, costs and customer satisfaction throughout the Order-to-Cash process.

The team

Susan de Witt

Susan de Witt

Customer Service Manager

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Jeroen Smeulders

Jeroen Smeulders

Customer Service Manager & Change Management

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Ronald de Hoog

Ronald de Hoog

Operations, Logistics and Supply Chain Management | Change Management

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Billy Alj

Billy Alj

Senior Customer Service & Project Manager

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Marleen Veth

Marleen Veth

Supply chain professional

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Hans Meeder

Hans Meeder

Business Process Consultant

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Philip van Lingen

Philip van Lingen

Senior Project & Supply Chain Manager

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Johan Omvlee

Johan Omvlee

Supply Chain & Procurement Manager | Consultant

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Kurt Klomp

Kurt Klomp

Supply Chain Consultant

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Caroline Dekker

Caroline Dekker

Customer Service Manager

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Rogier Mol

Rogier Mol

Supply chain consultant

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Peter Bol

Peter Bol

Supply Chain Consultant

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Floor Jan Tiemersma

Floor Jan Tiemersma

Senior Project Manager

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Yves Gortzak

Yves Gortzak

Senior Project Manager – Customer Service

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Judith Schöffer

Judith Schöffer

Customer Service Professional

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Relevant cases

Case Lely

Case Lely

Lely | The UC Group team supported Lely when the company was introducing its new-generation milking robots. That way, Lely could handle the...

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Case Ecolab

Case Ecolab

UC Group supported Ecolab in implementing a JDA planning tool, setting up a centralised tactical planning department and simultaneously...

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Case Rhenus Logistics

Case Rhenus Logistics

Rhenus | UC Group team helped Rhenus Logistics achieve a smooth, successful relocation to a sustainable DC

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